HOA Management provides maintenance services for Wesley Place as part of our management agreement. They have experienced personnel with a variety of skills who serve dozens of other neighborhoods in the Knoxville area.
How do I get Started?
Upon moving in a new owner may notice an issue with the exterior of their unit. So, what is covered and what do you do about it? See the maintenance responsibility list below to determine whether the Association covers the issue. For maintenance items not covered by the Association, individual homeowners may contact HOA Management to have work done that is billed directly to them. Homeowners may also choose another contractor if they so desire.
Exterior Maintenance Rules and Regulations
The issue of coverage may not be as simple as you thought. The reality of what the Association would like to cover versus what we could afford hit early on. In late 1988, the Board drafted the Exterior Maintenance Rules and Regulations document and sent it out for comments to all homeowners. Receiving no complaints and having obtained a legal opinion as to their validity, these rules and regulations were adopted in December 1988. It has been updated a few times in the years since. This document is the first in this section.
Maintenance Responsibility List
This list boils down who is responsible for the most common maintenance items that we encounter. You will find it much easier to digest than the Exterior Maintenance Rules and Regulations.
How to File a Maintenance Request
Do you have an emergency? Emergencies are conditions of imminent threat to life or property. If someone is injured, call 911. If you have a maintenance emergency, call the Maintenance Chairperson.
All other maintenance requests should start with the submission of a Request for Repairs or Maintenance. These forms can be found at the mail station or downloaded below. The form will request your contact information, a description of the problem, and your signature. Complete the form and put it in the mail slot to the left of the clubhouse door. To ensure that your form is picked up promptly, extend the flag on the wall.
Maintenance Request Form
Painting
A function of Wesley Place’s maintenance committee is to oversee exterior periodic painting. We typically paint the east end (Phases 1 and 2 together) first and then paint Phase 3 the next year. Funding for painting is accrued in the annual assessment (HOA fee), so that no lump sum (i.e. a special assessment or loan) has ever been required in a painting year.
Roofs, Gutters, and Downspouts
Effective June 5, 2026, upon the recording of the approved amendment to the Declaration of Covenants, Conditions, and Restrictions (DCCR) with the Knox County Register of Deeds, responsibility for the maintenance, repair, and replacement of roofs, gutters, and downspouts transferred from the Association to individual homeowners. As a result, the Association is no longer responsible for the maintenance, repair, or replacement of these components.
Homeowners are solely responsible for the maintenance, repair, and replacement of their roofs, gutters, and downspouts, regardless of the cause of damage or the age of these components. Homeowners should maintain adequate insurance coverage to protect against losses resulting from weather events, such as hail, wind, or other covered perils, as well as for the normal replacement of these components at the end of their useful service life.
All roof, gutter, and downspout repairs, replacements, or modifications must comply with the Roofing Materials, Installation, and Guttering Specifications contained in the Architectural Control section of this handbook. Homeowners are responsible for obtaining any required Architectural Control approval before work begins and for ensuring that all work complies with Association standards.
This amendment reflects the membership's decision to place responsibility for these components with individual homeowners, creating a more sustainable approach to the long-term financial management of the Association while giving homeowners greater responsibility and flexibility in maintaining their homes.