Maintenance

HOA Management provides maintenance services for Wesley Place as part of our management agreement. They have experienced personnel with a variety of skills who serve dozens of other neighborhoods in the Knoxville area.

How do I get Started?

Upon moving in a new owner may notice an issue with the exterior of their unit. So, what is covered and what do you do about it? See the maintenance responsibility list below to determine whether the Association covers the issue. For maintenance items not covered by the Association, individual homeowners may contact HOA Management to have work done that is billed directly to them. Homeowners may also choose another contractor if they so desire.

Exterior Maintenance Rules and Regulations

The issue of coverage may not be as simple as you thought. The reality of what the Association would like to cover versus what we could afford hit early on. In late 1988, the Board drafted the Exterior Maintenance Rules and Regulations document and sent it out for comments to all homeowners. Receiving no complaints and having obtained a legal opinion as to their validity, these rules and regulations were adopted in December 1988. It has been updated a few times in the years since. This document is the first in this section.

Maintenance Responsibility List

This list boils down who is responsible for the most common maintenance items that we encounter. You will find it much easier to digest than the Exterior Maintenance Rules and Regulations.

How to File a Maintenance Request

Do you have an emergency? Emergencies are conditions of imminent threat to life or property. If someone is injured, call 911. If you have a maintenance emergency, call the Maintenance Chairperson.

All other maintenance requests should start with the submission of a Request for Repairs or Maintenance. These forms can be found at the mail station or downloaded below. The form will request your contact information, a description of the problem, and your signature. Complete the form and put it in the mail slot to the left of the clubhouse door. To ensure that your form is picked up promptly, extend the flag on the wall.

Maint. Form

Maintenance Request Form

Painting

A function of Wesley Place’s maintenance committee is to oversee exterior periodic painting. We typically paint the east end (Phases 1 and 2 together) first and then paint Phase 3 the next year. Funding for painting is accrued in the annual assessment (HOA fee), so that no lump sum  (i.e. a special assessment or loan) has ever been required in a painting year.

Roofs

The Association is responsible for roof replacement upon our roof’s natural end of life. Note that if damage, such as weather events, causes a roof to need to be replaced that this cost is borne by the homeowner. The homeowner should have sufficient insurance to make the replacement. This has already happened twice in Wesley Place history, due to hailstorms in 2002 and 2011, so the Association has never had to perform roof replacement.

Should homeowners lose their roof to a storm, they must replace it while adhering to the Roofing Materials, Installation, and Guttering Specifications of the Architectural Control Section.

In 2022, a vote was held to increase the annual assessment so that roof replacement is accrued via the annual assessment. The measure for the roof replacement annual fee increase was voted down. So, barring another hailstorm, when roofs do need to be replaced the Association will have to either:

  1. Amend the DCCR to allow special assessments to apply to roof replacement and then pass a special assessment for that purpose.-- or --
  2. Take out a loan to pay for the roofs which will have to be paid off by increasing the annual assessment.
A Note About Special Assessments

The Wesley Place DCCR (Article IV, Section 4) states that special assessments must be “for the purpose of defraying, in whole or in part, the cost of any construction,  reconstruction, repair or replacement of a capital improvement upon the Common Area.”

The inclusion of the “Common Area” condition is a significant limitation because painting and roof replacement are done on private property, not common area. If we are to ever use a special assessment for either of these purposes, then the DCCR will have to be revised before that can be done.